In an effort to help better serve our customers, we are trying to compile a list of the most commonly asked questions. If you have a question that you don't see below, please feel free to shoot an email to greg@impactprecisionshooting.com and we will try our best to get you taken care of.
Q: I have an Impact 737R action that doesn't have an AW cut. Can I send my action back to you for the AW cut?
A: You sure can. The cost is 60 dollars per action, and we will send you an invoice for it once it is done.
If shipping via UPS or Fedex, then send it to:
Impact Precision
Attn: Tate
1539 Industrial Lane
Tishomingo, OK 73460
If shipping via USPS then send it to:
Impact Precision
Attn: Tate
P.O. box 789
Tishomingo, OK 73460
It normally takes 2-3 weeks to get it done and shipped back. Just put a note in there asking for AW cut, along with your name, return address, and phone number. Please do NOT send the bolt, trigger, or barrel, just the action body itself.
Q. How do I know if my action is AW cut?
A.
Q: What is the lead time on an Impact action?
A: We have actions shipping to and from nitride weekly. We are working as hard as we can to keep parts shipping at a rate in which we can still ensure the same quality that we have become known for. Right handed Short Actions are typically 2-5 weeks out at any point in time, unless it is a 223 or ARC bolt face, which may be 3-8 weeks out. Long actions are typically around 3-6 weeks out, except for 787s which can be 3-10 weeks out at times. Left handed actions are typically 3-6 weeks out. Make sure to visit our Dealer Page to see what they have in stock also. You can find it here: Impact Dealers
Q: In the past, I have tried calling and I left a message but nobody has called me back. What the heck?
A: This is a touchy one. We appreciate every customer, we really do. We try our hardest to take care of everybody the best that we can. This is the whole reason that we have hired Greg Bell. If you call or email and don't hear back within 2 business days, please just reach out again. Greg has improved our customer service, but he is human just like the rest of us. Also, we have started a Impact Dealers page and will be adding to it weekly until it is complete. The guys on the list are aggressive at keeping actions in stock and many have had monthly recurring orders with us for years. They are knowledgeable on our actions and can help you build the rifle of your dreams.
Q: Is such and such part in stock?
A: If a product doesn't say "out of stock," 99% of the time it is in stock. Or to state it another way, if you can add it to your cart, 99% of the time it is in stock. If we only show one left in stock, it never hurts to call and double check if it is actually in stock for sure.
Q: If I order a barrel and an action can Impact assemble it for me?
A: Absolutely, and we love to do so. Unless told otherwise, we always assemble barreled actions when they are ordered together.
Q: What size roll pins are in an Impact Action?
A: Bolt stop roll pin - 3/32 dia. by 3/8 long
Extractor roll pin - 3/32 dia. by 7/16 long
Ejector roll pin - older ones are 5/64 dia. by 3/8, newer ones are 3/32 dia. by 3/8